Atlantic Technologies is an international consulting firm specialized in the value-add configuration, implementation and deployment of applications software.

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CRM: Oracle CRM OD

The CRM On Demand solution for Marketing, Sales and Customer Service

Make your Sales cycle more productive
Built strong, loyal, long lasting relationship with your Customers
Maximize marketing campaign effectiveness
Make your Contact Center more efficient
Make decisions according to in-depth analysis of your Prospect operating activities.

Thanks to Oracle CRM On Demand (CRM OD) all of this and much more is possible and quickly available and you may benefit from an easy-to-use solution, flexible, scalable, customizable offered at a monthly fee per user.

A cost-effective On Demand solution for the CRM without hidden costs, developed by Oracle and successfully implemented by Atlantic Technologies.

The integration of Oracle CRM OD inside ATLaaS Cloud platform of Atlantic Technologies allows to exploit all the advantages of the Cloud in order to quickly build, at a sustainable price, a full On Demand Contact Center integrated with other business applications.

Oracle CRM OD offers a wide set of full functionalities:

        Sales: automate, simplify and manage all the info your sales department really need by a tool of
           excellence that stimulates pipeline and forecast efficiency while improving agent productivity.
        Marketing: change the way you promote your brand thanks to an integrated solution capable of
           managing, executing and analyzing Campaigns, increasing Sales and Marketing efficiency and
           optimizing your own lead nurturing process.
        Assistance: make the Customer satisfaction grow. Sort out business problems thanks to a single point
           of access to relevant, constantly updated and coherent information. Improve Customer service quality
           thanks to a Contact Center On Demand. Maximize Agent efficiency and eliminate productivity
           bottlenecks.
        Analysis: make decisions according to in-depth analysis of your operating activities. Oracle offers the
           only CRM On Demand solution encompassing a predefined Data Warehouse, which is capable of
           combining real time analysis and in-depth assessments of comparative and historical trends.
        Mobile: the application provides access to the most relevant Customer information wherever and
           whenever it is needed. This application is powerful, user friendly and focused on tasks, maximizing
           sales force effectiveness.
        Predefined Integration with Oracle Applications: Focuse resources on your core business, not on IT
           infrastructure. This CRM On Demand solution supports Web Services and provides predefined
           integrations with Oracle Business Applications (JD Edwards - E-Business Suite included)

Interview with one of our customers ...

"L'adozione di Oracle CRM On Demand ci ha permesso di mantenere costanti i risultati di vendita in periodo di crisi, grazie ad informazioni strutturate e facilmente utilizzabili dagli agenti, rispettando le esigenze di costi e tempi di implementazione. "

Alberto Zanella, Responsabile IT De Roma Group

Discover the great potential of the new release!

Oracle CRM OD R19

WOW Factor

How to integrate Sales and Mktg to improve Campaign effectiveness: Oracle CRM OD Marketing

How to improve your Customer Service: Oracle CRM OD Service

How to enhance the Sales productivity: Oracle CRM OD Sales

Find out all the Business Intelligence functionalities: Oracle CRM OD Analytics

Discover a quick tool to manage Sales Campaign On Demand: Sales Campaigns OD

Always with you: Mobile Sales Assistant

Increase collaboration and productivity: Social CRM Applications